Shipping policy
Shipping Policy
Thank you for shopping with Stevie Lu!
We're excited to create something special for you! Every Stevie Lu item is professionally printed in-house and made to order with care.
Order Processing & Production
Because our apparel is made to order, please allow 2–3 business days for production before your order ships.
Business days exclude weekends and holidays.
During busy seasons, holidays, or periods of high order volume, production may take slightly longer.
Shipping & Delivery
Once your order has been completed, it will be packaged and shipped to the address provided at checkout.
Shipping costs and available delivery options are displayed during checkout.
Delivery times vary depending on your location, the shipping carrier, and the shipping method selected.
Please note that our 2–3 business day production time is separate from shipping transit time.
Tracking Your Order
When your order ships, you'll receive a shipping confirmation email with tracking information, when available.
Incorrect Shipping Addresses
Please double-check your shipping address before completing your purchase.
If you notice an error, contact us as soon as possible. We'll do our best to help before your order ships.
Shipping Delays
Although we work hard to ship every order promptly, occasional carrier delays may occur due to weather, holidays, or other circumstances beyond our control.
Questions About Your Order?
We're always happy to help!
Please reach out through our Contact Us page at shopstevielu.com
Thank you for supporting Stevie Lu!
Cute. Cozy. A Little Different.