Terms of service

Terms of Service

Welcome to Stevie Lu!

By visiting shopstevielu.com or purchasing products from our store, you agree to the following Terms of Service.

1. General Information

Stevie Lu is an online apparel boutique offering graphic T-shirts, sweatshirts, hoodies, and other apparel.

Our products are professionally printed in-house and made to order.

We reserve the right to update our products, pricing, policies, and website content at any time.

2. Products and Availability

We make every effort to accurately display our products, colors, designs, and descriptions.

Actual colors may vary slightly depending on your screen settings and the garment manufacturer.

Product availability is subject to change.

3. Orders and Payments

All prices are displayed in U.S. dollars unless otherwise stated.

Payment is required at checkout before an order enters production.

We reserve the right to cancel or refuse orders for legitimate reasons, including suspected fraud, incorrect pricing, or product unavailability. Any payment collected for an order we cancel will be refunded.

4. Made-to-Order Production

Most Stevie Lu products are made specifically for each customer.

Our standard production time is approximately **2–3 business days** before shipping.

Production times may be extended during holidays or periods of high demand.

5. Shipping and Delivery

Shipping charges and available delivery methods are displayed at checkout.

Delivery estimates are not guaranteed unless expressly stated otherwise.

Please review our Shipping Policy for additional information.

6. Returns, Refunds, and Exchanges

Because our products are made to order, we generally do not accept returns or exchanges for changes of mind or incorrect size selections.

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.

Please review our Return & Refund Policy for complete details.

Nothing in these terms limits rights provided by applicable law.

7. Intellectual Property

All original Stevie Lu branding, photographs, designs, and website content are protected by applicable intellectual property laws.

Content owned by Stevie Lu may not be reproduced or used commercially without permission.

8. Website Use

You agree not to use our website for unlawful, fraudulent, or unauthorized purposes.

We reserve the right to restrict access or cancel orders when necessary to protect our business and customers.

9. Limitation of Liability

To the extent permitted by applicable law, Stevie Lu is not responsible for indirect or consequential losses arising from the use of our website or products.

Nothing in these terms excludes liability that cannot legally be excluded.

10. Privacy

Customer information is handled according to our Privacy Policy.

11. Changes to These Terms

We may update these Terms of Service periodically. Changes will be posted on this page.

12. Contact Information

For questions about these terms or your order, contact:

Stevie Lu

Email: hello@shopstevielu.com

Website: https://shopstevielu.com

Cute. Cozy. A Little Different.